You’ve Got Questions. We Have Answers
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How Does All This Work?
We want your camping experience or event to be as easy as possible for you! We come to your desired location to set up, leave you to have your camping experience, and then return your requested day to pick everything up. Easy Peasy Lemon Squeezy!!!
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How Do I Make A Reservation?
Once you have a date in mind, fill out our request form and we'll contact you to confirm availability and discuss next steps for the $100 non-refundable reservation deposit.
Due to the high volume of requests we receive, we're unable to hold dates for you until deposit is received.
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What Happens On Camping Day?
First off, the week before your event, we'll be back in touch to verify details (location, drop-off and pick-up times, etc…) During the agreed upon drop-off time window, we'll arrive to setup.
Please have the area cleared and ready for the tent set-up. Our tents require at least a 20 foot radius.
On average, it takes 60-90 minutes for us to set up and style our tents.
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How Far Do You Deliver?
We cover the Lake Cumberland region, and rentals outside that area will incur a flat-rate fee depending on your location which will be disclosed before booking.
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Can I Reserve Multiple Outdoor Tents?
Of course! Make note of how many tents you are looking for when submitting our request form.
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What If it Rains?
Our canvas tents are 100% rainproof. If light rain is expected, we will set up as planned. If severe weather such as lightning is expected, you can reschedule the day of your booking.
Reschedule dates are based on availability.
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How does bedding work?
We provide standard bed sheets, pillows, and a decor blanket for each bed. Feel free to bring your own blankets from inside to add extra warmth.
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How Does The Tent Theater Work?
The tent theater comes with a wireless projector that connects to your home wifi to stream Netflix, Hulu, YouTube, etc. It operates similar to a Roku/Apple Tv. You can also connect directly to another HDMI enabled device with the included HDMI cable.
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Do You Setup At Campgrounds?
Of Course! You find, reserve, and confirm the site meets our minimum 20ftX20ft requirements. Provide us with the check-in and check-out info and we will do the rest.
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Can I Cancel My Reservation?
At this time we do not accept cancellations. However, we will work with you to reschedule at a better time.
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When Is Check-in and Check-out times
Depending on various factors, we set up between 10am - 3pm. Check in is 4pm. We will work with you the week of your booking to communicate an ETA. We will always be set up by 4pm.
Depending on various factors, we pick up between 11am - 3pm. We will work with you the week of your booking to communicate an ETA. Additional days are $175.